Privacy Policy

SMILE Privacy Policy

Privacy Policy Services Maximizing Independent Living and Empowerment (SMILE) is committed to protecting the privacy and confidentiality of the individuals we serve. Information We Collect SMILE may collect personal information including, but not limited to:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Information voluntarily provided through forms, referrals, or program participation

How We Use Information The information we collect is used to:

  • Provide independent living services and support
  • Respond to inquiries and referrals
  • Communicate with individuals regarding services, programs, and resources
  • Improve our programs and outreach efforts

Information Sharing SMILE does not sell or rent personal information. Information may be shared only:

  • With authorized SMILE staff for service coordination
  • When required by law or regulatory requirements
  • With trusted partners as necessary to provide services, when appropriate and permitted

SMS Communication By providing your phone number, you consent to receive text messages from SMILE related to services, appointments, and program information. SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security SMILE takes reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

Your Privacy Choices Individuals may request to update, correct, or limit the use of their personal information by contacting SMILE directly. SMS Terms & Conditions By providing your phone number and opting in through a web form or other communication method, you agree to receive SMS (text) messages from Services Maximizing Independent Living and Empowerment (SMILE). These messages may include service-related communications such as appointment reminders, follow-ups, program information, and general support communications. Message frequency may vary.
Message and data rates may apply. To opt out of receiving text messages at any time, reply STOP to any message.
For assistance, reply HELP or visit our website at https://smile-az.org/.

Recipients opt-in via a form on our website located at https://smile-az.org/sms/ which says I consent to receive customer care, account notifications text messages from S.M.I.L.E.. Reply STOP to opt-out; Reply HELP for support; Message and data rates apply; Messaging frequency may vary. Visit https://smile-az.org/privacy-policy/ for privacy policy and https://smile-az.org/privacy-policy/ for Terms of Service.

You can text S.M.I.L.E. for information regarding our services. By texting S.M.I.L.E., you agree to receive customer care, account notifications messages from S.M.I.L.E.. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://smile-az.org/privacy-policy/ to see our privacy policy and https://smile-az.org/privacy-policy/ for our Terms of Service.

Contact Information If you have questions about this Privacy Policy, please contact: Services Maximizing Independent Living and Empowerment (SMILE)
Email: info@smile-az.org
Phone: 928-329-6681